Helabet VIP Club With Daily Slot Turnover Challenges
These General Bonus Terms govern all promotions offered by Helabet unless a specific Promotion Terms document states otherwise. Participation in any Helabet promotion constitutes acceptance of these terms and conditions.
Promotions are available to players who have an active Helabet account that has been verified in accordance with Helabet's verification policy. Promotions are limited to one offer per player per household, IP address, email address, telephone number, and payment method unless the terms of a promotion specify otherwise. Helabet reserves the right to determine eligibility at its sole discretion.
Some promotions require explicit opt-in. Opt-in may be completed on the promotion page or by contacting Customer Support. Players may opt out of promotional communications at any time by updating account preferences.
Helabet reserves the right to modify, suspend or terminate any promotion or these terms for legal or regulatory compliance. Substantive changes will be communicated where feasible, and the terms in force at the time of participation shall apply unless stated otherwise.
Promotions are intended for recreational play. Helabet may revoke, suspend or reclaim bonuses and associated winnings and may close accounts in cases of suspected abuse, including multi-accounting, collusion, exploiting software vulnerabilities, or other deliberate manipulation. In such events, Helabet is not obliged to refund funds beyond the original deposits.
Bonus funds are subject to wagering requirements and are linked to the bonus amount awarded. By default, wagering is 40 times the bonus amount unless stated otherwise in the promotion terms. Game contributions vary by type as follows, unless the promotion states differently: slots 100 %, video poker 20 %, table and live games 5 %, other games 0 %. Bets funded by the bonus balance count toward the wagering requirement; in a mixed cash and bonus scenario, winnings may be credited to the bonus balance. If a withdrawal is requested before wagering is fulfilled, the bonus and any pending winnings may be forfeited.
Deposits are allocated to a cash balance and any eligible bonus funds to a bonus balance. Withdrawal of funds from the cash balance is allowed at any time, but if a bonus is active and wagering requirements remain unmet, the bonus and related winnings may be forfeited. When wagering requirements are fulfilled, bonus funds and related winnings become withdrawable cash balance pursuant to Helabet withdrawal policies. The progress of wagering requirements is visible in the cashier balances section.
Unless stated otherwise in the promotion terms, active bonuses must be wagered within 30 days of issue; free spins and other time-limited components have specific validity periods (for example, 7 days for free spins). Unused bonus funds expire after the expiry date; unutilised free spins expire as specified in the promotion terms. If the wagering requirements are not met within the applicable period, the bonus funds and any winnings may be forfeited.
Free spins are awarded as specified by the promotion. Winnings from free spins are added to the cash balance and may be subject to withdrawal limits. The maximum withdrawal from winnings derived solely from free spins is 300 EUR or the equivalent in other currencies. Free spins are valid for 7 days from the issue date unless the promotion states otherwise. Deposits linked to free spins may be withdrawn only after the deposited amount has been wagered at least once on eligible slot games. Any withdrawal request will cancel unactivated free spins.
The welcome offer may consist of a first deposit match and free spins. Example: a 100% match up to 500 EUR plus 20 free spins. The welcome offer applies to the first deposit only and is valid for the designated casino bonus section. Free spins are credited automatically upon claiming the welcome offer with the first deposit. The combined wagering requirement is 40 times the total bonus amount. To unlock free spins, the deposit amount must be wagered once. The maximum bet while wagering the bonus is 5 EUR/5 USD/25 PLN per spin or equivalent, unless specified otherwise. The welcome offer is not time-limited, but Helabet may modify or terminate it for legal or regulatory reasons. Availability may be restricted by jurisdiction.
From time to time Helabet may award instant goodwill bonuses, deposit match bonuses, free spins or free cash on a case-by-case basis. The maximum win from such bonuses may not exceed 20 times the value of the released bonus amount. Reload bonuses are available only when there are no pending withdrawals, and unless stated otherwise, the welcome terms apply to reload bonuses.
Displayed jackpot amounts are for information only. The final jackpot payout is the server-side amount at the time of victory. Progressive jackpots of EUR 50,000 or more may require an additional processing period, up to 14 days, before funds are released to the player.
Some promotions may include no-deposit bonuses. The maximum withdrawal from such promotions is 100 EUR or the equivalent, unless stated otherwise. In all cases, withdrawals are subject to verification and standard Helabet withdrawal policies.
Promotions may be restricted in certain jurisdictions and Helabet reserves the right to determine eligibility and to refuse access to promotions by location. Players remain responsible for complying with local laws related to online gaming.
Helabet may require identity documents or other information to verify identity and eligibility for promotions. Helabet reserves the right to audit gameplay and transactions to detect fraudulent activity or promotion abuse. Where inconsistencies are found, Helabet may withhold, reclaim or cancel bonuses and winnings and may suspend or terminate accounts.
These bonus terms are governed by and construed in accordance with applicable law in the jurisdiction where Helabet operates. Any disputes arising under or in connection with promotions shall be resolved in the appropriate competent court in that jurisdiction, subject to any mandatory alternative dispute resolution procedures.
Promotions are part of the overall responsible gaming program. Players may set limits or self-exclude; Helabet provides responsible gambling resources and will comply with applicable licensing requirements on promotional activities.
For clarification or questions about promotions, contact Helabet Customer Support via the available channels. Helabet will respond in accordance with its standard service levels.